I.Â JOB SUMMARY/RESPONSIBILITIES :
Â Â Performs administrative and related patient care functions and activities to support the physician practice as assigned.Â
Â Â Performs duties in compliance with regulatory requirements and in accordance to established policies, procedures and regulations.
II.Â PRIMARY DUTIES AND RESPONSIBILITIES :
A.Â Â Â Â Â Â Â Â Â PERFORMS RELATED PHYSICIANâ€ S PRACTICE DUTIES:
Â Â Assists with patient care duties as assigned.
Â Â May performÂ venipuncture/phlebotomy and administer intramuscular, intradermal, and subcutaneous medication injections [including vaccinations/immunizations] with competency verification, and under the direct supervision and delegation of a licensed provider via a documented protocol.
Â Â Communicates pertinent information to patient and family, physicians, staff and Medical Center departments as appropriate.
Â Â Documents patientâ€ s chart in accordance with procedures and format. May provide scribe functions for the physician at times.
Â Â May interpret hand written notes from physicians and transcribe it into the medical record as necessary.
Â Â Assists in maintenance of exam rooms, medical equipment and supplies, medications, linens and forms and orders as necessary.
B.Â Â Â Â Â Â Â Â Â PERFORMS Â ADMINISTRATIVE SUPPORT FUNCTIONS:
Â Â Registers, schedules and checks in patients for appointments.
Â Â Answers telephones, takes, receives or relays messages.
Â Â Responsible for processing patient charges and billing.Â Keeps abreast of health record coding related to clinic services.Â Â
Â Â Completes and types forms, reports, correspondence, vouchers, purchase orders and other documents.
Â Â Inputs data and compiles reports in accordance with established procedures and guidelines.
Â Â Opens, date stamps and distributes mail.
Â Â Maintains accurate files for correspondence, inventory, charges, payments, or other records.
Â Â Assists in maintenance of office equipment, supplies and orders as necessary.Â Â
C.Â Â Â Â Â Â Â Â Assists and participates in orientation programs; attends in-service and education programs as assigned.
D. Â Â Â Â Â Â Â Develops and maintains technical and other job-related competencies.
E.Â Â Â Â Â Â Â Â Â Performs other related duties as assigned.
III.Â CORE VALUES/PROFESSIONAL STANDARDS:
Â Â Demonstrates The Queenâ€ s Health Systems core values of Compassion, Aloha, Respect andÂ Â Excellence.
Â Â Complies with all organization policies and procedures, applicable laws and regulatory requirements.
IV.Â TYPICAL PHYSICAL DEMANDS :
Â Â Continuous: lifting to Â½ pound, seeing, hearing, speaking, grasping, fingering.Â
Â Â Frequent to continuous: sitting, standing, walking, bending/stooping below waist level, squatting, twisting, reaching above, at and below shoulders, repetitive arm/hand motion, lifting up to 10 pounds.Â
Â Â Occasional: kneeling, crouching, climbing, walking on uneven ground, horizontal lift/carry up to maximum of 50 pounds with assistance, floor to waist up to 35 pounds and pushing/pulling maximum weight of 50 pounds of force.
Â Â Operates computer and various office and medical equipment.
V.Â TYPICAL WORKING CONDITIONS :
Â Â Exposed to chemicals, blood/body fluids and communicable diseases.Â
Â Â Work environment can be fast-paced and hectic.
Â VI.Â MINIMUM QUALIFICATIONS :
A.Â Â Â Â Â Â Â Â Â EDUCATION/CERTIFICATION AND LICENSURE:
Â Â Must meet one (1) of the following:
Â Â Completion of program/degree in one (1) of the following:Â Medical Assistant, Nursing Assistant, Emergency Medical Technician, Licensed Practical Nurse or Registered Nurse;Â OR
Â Â Nursing Student having completed a semester of clinical fundamentals and a pharmacology course;Â OR
Â Â Six (6) months of direct patient care experience (preferably in a physician practice setting) or six (6) months of administrative medical office experience in any one (1) of the following areas:Â patient access or admitting, registration, scheduling, insurance verification (preferably in a physician practice setting).
Â Â Current CPR certification at BLS/HCP level.
Â Â Â Â Â Â Â Â Â Â Â B.Â Â Â Â Â Â Â Â EXPERIENCE:
Â Â Experience to demonstrate knowledge and familiarity with computers and automated systems.
Â Â Demonstrated ability to read, write, speak and understand English.
Â Â Depending upon area of assignment, experience comparable to a Patient Service Representative in a hospital may be preferred.
Equal Employment Opportunity
Equal Opportunity Employer/Disability/Vet